Shipping Policy

Trustable Skincare

Thank you for shopping with Trustable Skincare. We are committed to delivering your products safely and on time.

All orders are processed within 24–48 business hours after confirmation.
Orders placed on weekends or public holidays are processed on the next working day.
During high-demand periods, processing may take slightly longer.

Estimated delivery timelines after dispatch:

Delivery timelines may vary due to courier availability or unforeseen circumstances.

We offer Free Shipping on prepaid orders above a specified order value (as shown on website).
A standard shipping fee may apply to orders below the free-shipping threshold.
Cash on Delivery orders may include a small convenience fee.

Final shipping charges (if any) are displayed at checkout.

Once your order is shipped, tracking details will be shared via SMS and email.
Customers can track their package in real-time using the provided tracking link.

If you do not receive tracking details within 72 hours of placing the order, please contact our support team.

While we strive for timely deliveries, delays may occur due to:

Trustable Skincare is not liable for delays caused by courier partners, but we will assist in tracking your order.

If your package appears damaged or tampered with at the time of delivery:

We will investigate and provide a suitable resolution.

Currently, Trustable Skincare ships only within India. International shipping will be available soon.

Customers must provide accurate shipping details at checkout.
Re-delivery charges may apply for incorrect addresses or failed delivery attempts.
Orders returned due to incorrect details may not be eligible for refunds on shipping fees.

For shipping-related queries, please contact:

Trustable Skincare Support Team
📞 +91 9909905645
📧 care@thetrustable.com

We appreciate your trust and strive to deliver a smooth shopping experience.