Terms of Service
Trustable Skincare
Welcome to Trustable Skincare (Trustable Lifestyle Private Limited). These Terms of Service govern your use of our website, products, and services. By accessing or purchasing from our website, you agree to these terms.
1. General Conditions
- By using this website, you confirm that you are at least 18 years of age or using it under parental supervision.
- We reserve the right to refuse service to anyone for any reason at any time.
- You agree not to use our products for any illegal or unauthorized purpose.
2. Product Information
- We strive to ensure all product descriptions, images, and prices are accurate.
- Minor variations in packaging or appearance may occur due to updates or batch differences.
- Trustable Skincare reserves the right to modify or discontinue products without prior notice.
3. Pricing & Payments
- All prices listed are in INR and inclusive of applicable taxes unless stated otherwise.
- We reserve the right to change pricing at any time without prior notice.
- Payments must be made through approved payment methods available at checkout.
- Orders may be declined if payment authorization fails.
4. Orders & Cancellations
- Once an order is placed, you will receive a confirmation via SMS or email.
- Orders can only be cancelled before they are shipped.
- Trustable Skincare reserves the right to cancel orders due to stock unavailability, pricing errors, or suspicious activity.
5. Shipping & Delivery
- Delivery timelines are estimates and may vary due to external factors.
- We are not liable for delays caused by courier partners or unforeseen circumstances.
- Risk of product loss passes to the customer upon successful delivery.
6. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy. By placing an order, you agree to the terms mentioned in that policy.
7. Intellectual Property
- All website content including logos, images, graphics, text, and designs are the property of Trustable Skincare.
- Unauthorized use, reproduction, or distribution of content is strictly prohibited.
8. User Conduct
You agree not to:
- Post false, misleading, or harmful information
- Attempt to hack, disrupt, or damage the website
- Use the website for fraudulent purposes
- Violate any applicable laws while using our services
9. Limitation of Liability
- Trustable Skincare shall not be liable for any indirect, incidental, or consequential damages arising from product use.
- Individual results may vary depending on skin type and conditions.
- Customers are advised to perform a patch test before full application.
10. Health & Safety Disclaimer
- Our products are cosmetic in nature and not intended to diagnose, treat, cure, or prevent any medical condition.
- Consult a dermatologist before use if you have sensitive skin, allergies, or medical concerns.
11. Privacy
- Your submission of personal information is governed by our Privacy Policy.
- We take reasonable measures to protect customer data.
12. Modifications to Terms
- We reserve the right to update or modify these Terms of Service at any time without prior notice.
- Continued use of the website constitutes acceptance of updated terms.
13. Governing Law
- These terms shall be governed by and interpreted in accordance with the laws of India.
- Any disputes shall be subject to the jurisdiction of courts in India.
14. Contact Information
For questions regarding these Terms of Service, please contact:
Trustable Skincare Support Team
📧 care@thetrustable.com
By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.